Legal
Cookie Policy
Last updated: May 2025
1. What Are Cookies
Cookies are small text files placed on your device when you visit our website. They help us recognise your browser, remember your preferences, and improve your shopping experience on LUMOO.
Cookies can be session cookies (deleted when you close your browser) or persistent cookies (stored for a set period). They may be set by us (first-party) or by third-party services we use.
2. Cookies We Use
Strictly Necessary
Required for the website to function. These include your login session (JSESSIONID), security tokens (CSRF protection), and cart data. You cannot opt out of these cookies.
Functional
Remember your preferences such as language, region, and whether you have accepted our cookie notice.
Performance & Analytics
Help us understand how visitors use our site so we can improve performance and content. Data collected is aggregated and anonymous.
3. Managing Your Cookies
You can control and delete cookies through your browser settings. Below are links to instructions for common browsers:
- Google Chrome — Settings → Privacy and Security → Cookies
- Mozilla Firefox — Options → Privacy & Security
- Safari — Preferences → Privacy
- Microsoft Edge — Settings → Cookies and Site Permissions
4. Impact of Disabling Cookies
Disabling strictly necessary cookies will prevent you from logging in, adding items to your cart, or completing checkout. We recommend keeping these enabled for full site functionality.
5. Contact Us
If you have questions about our use of cookies, contact us at support@lumoo.my.